When getting an OysterVPN subscription, you submit a valid email address where we send a confirmation email and your account credentials. If you forget the email address or want to change to a new one, contact our support via email or chat.
When contacting us on chat (button at the bottom of this page), please keep your account and payment details handy so we may facilitate you quickly.
If you are contacting us through email (support@oystervpn.com), please include your account and payment details in the text so we can quickly verify your subscription.