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You may be asked to submit a screenshot of what a certain application or website looks like on your device as part of the troubleshooting process with our customer support team to help you fix the problem. Unfortunately, a screenshot is often worth a thousand words. This is especially true when dealing with undefined technological concerns.
A thorough screenshot will help the customer support team identify your issue and recommend a suitable solution as soon as possible. So, here’s how to take a screenshot on almost any device using OysterVPN:
How to take a screenshot on Windows:
Instead of pasting a screenshot into another application, the Snipping Tool can be used to take a screenshot and save it as an image file on any Window version; here‘s how to do it:
How to take a screenshot on your iOS?
You can take a screenshot on different versions of iOS using the following methods:
iPhone X, iPhone Xs, and iPhone XR devices
iPhone 5(s), iPhone 6(s), iPhone 7/7 Plus, and iPhone 8/8 Plus devices
How do I take a screenshot on any Android device?
Follow the below steps to take a screenshot on any Android device:
How to take a screenshot on macOS?
If you have a macOS device, here is probably the easiest way to take a screenshot. Press Command + Shift + 3 then a screenshot will appear automatically on your Desktop.
How to take a screenshot on Linux?
The commands below have been tested on the Ubuntu operating system. However, they work with other distributions as well. All screenshots will be saved to the Pictures folder by default. To capture your entire screen, press PrtSc. To capture a specific area of your screen, hold down Shift + PrtSc and pick the screen you want to capture.
How to take a screenshot on ChromeOS?
Even though Chromebooks lack PrtSc buttons, you can combine two buttons while taking screenshots. At the same moment, press Ctrl + Switch Window. It will save a screenshot in the Downloads folder. Ctrl + F5 will do the work using a conventional keyboard.
If the troubleshooting tips fail, take a screenshot and give your concerns to our customer support team via live chat or email to resolve your problem sooner!